That's right. Once you are onboarded, you receive a login to our client portal.
Product orders, projects, everyday tickets and more are at your fingertips. Additionally, you can pull reports demonstrating all account activity. It's a great tool for keeping up with how your team is doing?
Monday - Friday 7:30am to 6 pm Pacific, Central, Mountain and Eastern. After hours assistance is always available. Just follow the prompts on our auto attendant.
It may take up to 40 minutes for after hours response.
We are very proud of our concierge style service. You shouldn't need to decide who is responsible for the technology issue before placing the call and nothing should slow patient flow. Call us. We'll take it from there!
MedCo Data specializes in managing technology for health care organizations. There are plenty of IT companies out there, but very few are tailored for the way physicians do business. Our focus is on your productivity, the quality of patient care as well as your bottom line. Through years of industry experience, MedCo Data has developed relationships with electronic medical record and practice management vendors to help speed the process of finding resolutions to everyday operational issues. Even on systems we’ve never managed, we are efficient at finding solutions to keep your practice moving in a profitable direction. Your time is valuable. Your patients deserve your attention. When your resources are spent on troubleshooting computer problems and database errors, no one wins.
How do you know which
program is for you?
MedCo Data has multi-tiered programs ideally structured for every medical practice no matter what size office you have. Our knowledgeable account managers can help you quickly move your practice into a budget friendly, HIPAA compliant, fully managed environment.